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Effective Date: October 25, 2025 (updated)

College Hive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website college-hive.com and use our services.

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Information We Collect​

Newsletter Subscribers

When you sign up for our newsletter, we collect:

• Email address (required)

• Name (optional)

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Clients

When you become a client and use our 1:1 counseling services, we collect:

• Names

• Email addresses

• Phone numbers

• Student information (academic records, test scores, extracurricular activities, etc.)

This information is collected through:

• Contact forms on our website

• Email correspondence

• Information shared during 1:1 consultation meetings

• Our scheduling platform

Automatic Information Collection

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. This may include:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• Referring website

How We Use Your Information

We use the information we collect to:

• Provide college admissions counseling services

• Communicate with you about our services

• Send newsletters and updates (only if you've opted in)

• Schedule and manage consultation appointments

• Improve our website and services

• Respond to your inquiries and requests

• Maintain records of our client relationships

Third-Party Services

We use the following third-party services that may collect or process your information:

Website and Analytics

• Wix: Our website is hosted on Wix. For information about how Wix handles data, please review their privacy policy.

• Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information, visit Google's Privacy Policy.

Scheduling

• Calendly: We use Calendly for appointment scheduling. When you book a consultation, Calendly collects your name, email address, and any other information you provide. For more information, visit Calendly's Privacy Policy.

Client Management Tool

• CollegePlanner Pro: Our clients use CollegePlanner Pro as part of our services. This tool collects and processes information including emails, student information, and academic records. For details on how CollegePlanner Pro handles your data, please review their Privacy Policy.

Data Storage and Security

Your information is stored securely in:

• Google Drive (cloud storage)

• CollegePlanner Pro platform

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information indefinitely to maintain our client records and provide ongoing support. If you wish to have your information removed after our services are complete, you may contact us at any time to request deletion of your data.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of receiving marketing communications

• Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us using the information provided below.

Information Sharing and Disclosure

We will never sell your personal information to third parties.

Client information collected through our 1:1 counseling services is confidential and will never be shared with third parties, except:

• When required by law

• To protect our rights or safety

• With your explicit consent

The third-party service providers mentioned above (Wix, Google Analytics, Calendly, CollegePlanner Pro) may have access to certain information as necessary to perform their services, but they are contractually obligated to keep your information confidential.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are intended for high school students and their parents. We do not knowingly collect information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the form in the footer.

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